This Privacy Policy explains how Longo Kitchen & Bath ("Longo", "we", "us") collects, uses and protects information you share with us through our website, phone calls, emails and visits to our Bronx showroom. By using our website, you agree to the practices described below.
Information We Collect
We may collect the following information when you contact us or use our website:
- Contact information you provide to us, such as your name, phone number, email address and project address.
- Project information you share during a consultation, such as photos, measurements, design preferences and budget guidance.
- Website usage information automatically collected by analytics tools, including pages viewed, approximate location, browser type and referring URL.
- Cookies and similar technologies used to keep the site working and to measure aggregate traffic.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and prepare estimates, designs and renderings.
- Schedule and follow up on showroom visits and in-home consultations.
- Coordinate orders, deliveries and installations with our partners and trades.
- Improve our website, services and customer experience.
- Comply with legal obligations and protect against fraud or misuse.
How We Share Your Information
We do not sell your personal information. We may share information only as needed to deliver our services — for example, with our cabinet, countertop, tile and appliance suppliers; with vetted contractors, plumbers and electricians; and with software providers that help us run our business. We require these partners to handle information responsibly.
Cookies & Analytics
Our website may use cookies and analytics services such as Google Analytics to understand how visitors find and use the site. You can disable cookies in your browser settings, though parts of the site may function differently as a result.
Data Retention & Security
We retain personal information only as long as needed to complete a project, comply with our legal obligations or improve our services. We use reasonable technical and administrative safeguards to protect your information from unauthorized access or disclosure.
Your Rights
You may request a copy of the personal information we hold about you, ask us to correct inaccurate information or ask us to delete your information, subject to applicable law. To make a request, please contact us using the details below.
Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent version. Material changes will be reflected here.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Longo Kitchen & Bath
1084 Morris Park Avenue, Bronx, NY 10461
Phone: 718-210-2588
Email: [email protected]